City of Melbourne to refund fines for drivers who made typo while paying parking fees

4 days ago

Ombudsman says ‘overzealous’ attitude by council managers undermined principles of fairness

The City of Melbourne will refund fines levied on more than 1,000 drivers who made a typo when paying parking fees, after the Victorian ombudsman found it had acted unfairly.

The council took an overly rigid approach against drivers who confused the number zero with the letter “O” when entering their registration in PayStay apps, ombudsman Deborah Glass found.

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